About us

An independent academy for hospitality careers

Hospitality Academy is an independent online academy operated by BIL Enterprises UK Ltd, Company No. 16856290, registered in England and Wales.

Our mission

To give people working in hotels, restaurants, resorts and clubs practical, measurable training they can reach from anywhere. Short courses are self-paced; Professional Diplomas are assessed by tutors.

How courses are written and reviewed

  • Every course follows one structure drawn from industry practice: introduction, learning modules, a real scenario, an exercise and an AI roleplay.
  • Drafts are checked for consistency and accuracy with AI-assisted tools, then reviewed by our team.
  • Exam questions are based only on the lesson text of that course.
  • Content is updated regularly, and we welcome reports of errors.

Our certificates are professional training certificates, not regulated qualifications. See Recognition for details.

About our founder: Meet our founder.