Professional Diplomas
Professional DiplomaDiploma stage: ExecutiveTutor-assessed
Luxury and Resort Operations
150 learning hours150 learning hours (about 40 guided hours plus self-study, case work and assessment)8 modules
Luxury and resort operations: the luxury guest, service standards and audits, seasonality and the seasonal workforce, beach clubs, marinas and villas, spa and wellness, signature experiences and pre-opening.
Modules
- 1Module 1: Defining Luxury and the Luxury Guest
- 2Module 2: Luxury Service Standards and Audits
- 3Module 3: Resort Operations and Seasonality
- 4Module 4: Beach Clubs, Marinas and Villas
- 5Module 5: Spa and Wellness
- 6Module 6: Signature Experiences and Storytelling
- 7Module 7: Pre-Opening and Opening a Resort
- R1Assessment and Reading
Assessment components
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