Professional Diplomas
Professional DiplomaDiploma stage: ExecutiveTutor-assessed
Certified Hotel General Manager
150 learning hours150 learning hours (about 40 guided hours plus self-study, case work and assessment)11 modules
Executive programme for general managers: strategy and the business plan, budgeting and financial leadership, controls and compliance, commercial, operational and people leadership, owners and asset managers, ethics, risk and crisis, with a 100-day plan capstone.
Modules
- 1Module 1: The General Manager's Role
- 2Module 2: Strategy and the Business Plan
- 3Module 3: Budgeting and Financial Leadership
- 4Module 4: Month-End, Controls and Compliance
- 5Module 5: Commercial Leadership
- 6Module 6: Operations Leadership
- 7Module 7: People and Culture
- 8Module 8: Owners, Brands and Asset Managers
- 9Module 9: Ethics, Risk and Crisis Leadership
- R1Capstone: The 100-Day Plan
- R2Assessment and Reading
Assessment components
Sign in to see the assessment components.